advertising: Pay-Per-Click, affiliate marketing

 
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Pay-Per-Click advertising
display advertising
affiliate marketing
Harpoon network
email marketing
faq: advertising

Published: 17 Dec 2009

Running an online advertising campaign will probably become a necessity for your business at some point, as it's unlikely that you'll be able to rely on other free sources. Therefore your website budget should include a significant amount for at least a Pay-Per-Click (PPC) campaign with a search engine, as the large majority of web users use search engines to find a website. You should also consider display advertising (using banner graphics), building micro-sites, social networking communities & also directory listings which allow a short text description (keyword rich) of your business.

Visibility is key to finding new visitors to your site & whilst ongoing web promotion through SEO & link building will provide this over time, there will inevitably be search phrases where traffic exists but is out of reach through the free listings & should therefore be bought rather than disregarded. Well targeted paid advertising will complement your "organic" [free] web presence.

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Pay-Per-Click advertising (PPC)

Pay-Per-Click advertising (PPC) is based on the idea of paying a search engine to display a small advert within a page of search results for related searches of your choice. PPC allows your website to artificially gain a high visibility & receive traffic; paid placement. The amount that you have to pay to get to the top of the pile (or near to it) will depend upon the number of other advertisers that are bidding against you for the same position; the market decides. In some sectors, such as finance & banking, advertisers will have to pay several pounds per click in order to see their advert on the first page. In specialist niches the same visibility can often be achieved for less than fifty pence per click, but even at this level the click fees soon add up. Your PPC campaign must be well targeted towards relevant search phrases & preferably ones that only a few other advertisers are targeting.

The basis for a successful PPC campaign is to target the right group of search phrases that you want to use to trigger the display of your adverts. Also make sure that your "call to action" is relevant & strong, that your landing page for that phrase is informative & concise, then hopefully you will begin to see conversions coming through. One of the beauties of digital advertising methods is the information that can be collected to measure the performance of any campaign. One of the most significant factors is the Click Through Rate (CTR), which is a measure of the number of times your advert has been displayed (impressions) against the number of times is was clicked on. By monitoring your results a campaign can be "tweaked" & refined to improve the CTR, poor performing phrases can be dropped as other more relevant ones are discovered.

Splashweb manage PPC campaigns through Google AdWordsopens in a new window, Microsoft Advertisingopens in a new window & Yahoo! Networkopens in a new window accounts. These complex advertising systems deliver sponsored adverts to the results pages when related searches are performed. Whether your advert appears before or after your competitors will depend upon how much you are prepared to bid for each click [visitor]. Whether the clicks you do get convert into a sufficient return on investment (ROI) will depend on your understanding of managing PPC campaigns. High volume PPC campaigns can quickly consume an advertising budget; poorly performing campaigns should be paused. If your advertising costs seem to be going too high then you'll have to find ways to improve your campaign performance, or, find other less competitive phrases. This will probably mean managing more campaigns but they'll generally convert at higher rates.

PPC campaign setup requires search phrase analysis to identify the key campaigns & targeted search phrases & then creating your account with the relevant search engine. Setup requires the creation of all the campaigns with ads for each variant within the campaign, these should include all of the related search phrases to your website. Write the related adverts with a suitable call to action & be sure that the destination page is highly relevant to the ad. Set your bid prices & daily budget, choose your ad display countries & you're pretty much ready to go. Once running you need the ongoing management of your account to review your ad positions, control your bid levels, monitor CTR performance & make refinements to help the campaign to perform better. This description relates to text based adverts placed within search results. There are other forms of media delivery available such as video streaming. There are also numerous features available, including scheduling (so you activate your ads at certain times of the day) & tracking options (to measure campaign conversions); you can also turn it all off when you go on holiday!!

If you have a limited advertising budget then use PPC advertising to complement your free search engine traffic, i.e. for the search phrases that are currently out of reach to you through SEO (Search Engine Optimisation). In some cases do both to reinforce your presence on certain phrases. Links that appear as PPC adverts do not have any permanence & contribute nothing towards the long term visibility of your website, this is the role of SEO.

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display advertising

Being seen as well as being found are of near equal importance, display advertising is a way of reaching new visitors other than those you may receive from search engines. Banner advertising, ie. placing your logo, promotional message or multimedia content on other websites, will promote your brand & may prove useful to your link-building strategy. With so many website's offering this type of service there is a real need to spend your money wisely.

Directories are similar to search engines in the way they index sites & their pages, but they rely on the visitor working their way through a subject index to find the right section. It needs a bit more effort to get there than searching, but once there you'll usually be rewarded with good quality & relevant results. This is in part because many of the best directories have a degree of manual intervention; a real person not just a piece of software helps to determine the best placement for your listing. A few well placed directory links to your website will not only provide another source of traffic but may help your SEO strategy too.

Many forums & blogs offer display advertising & may provide useful placements for your banners at a reasonable cost. Micro-sites using a targeted generic (keyword rich) domain name are another great form of display advertising, whereby the whole website is dedicated to your brand message & can operate independently, but include suitable links through to your main site. We offer this form of display advertising through our lease a domain program & the Harpoon™ network.

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affiliate marketing

Affiliate marketing is an online marketing method whereby a website [merchant] rewards an affiliate with a commission whenever a successful transaction occurs, which may be the sale of an item or signing up to a service. The affiliate will typically be a web publisher who uses various internet marketing methods to attract traffic. The affiliate effectively introduces the purchaser to the website owner who gives a percentage of the profit to the affiliate as a commission for doing so; there is no penalty to the purchaser.

There are now many affiliate networks, all of which have their own group of publishers available to them. The networks play an intermediary role & are able to provide rapid exposure, sometimes to thousands of website publishers, big & small. We work with a number of these networks, including: Affiliate Windowopens in a new window, Buy.atopens in a new window & WebGainsopens in a new window. If you want to promote your products across one of these networks you sign up as a merchant.

Affiliate marketing is in principle a CPA (Cost Per Action/Acquisition) activity, based on payment by results. In practice there is usually a significant setup & monthly administration cost with all the popular affiliate networks. However, if they have a good number of publishers in your sector then this can prove to be a very cost effective form of internet marketing. Affiliate schemes can be run in-house too, but the administration will be an overhead & the program may be seen to lack independent status.

Splashweb have complex software interfaces in place with many of the affiliate networks allowing us to maintain our own product database for the Harpoonopens in a new window shopping search engine. This system allows us to display both affiliate & PPC sponsored links alongside each other.

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Harpoon™ network

Harpoon™ is a shopping search engine & price comparison website which currently contains over 5 million products from approximately 500 carefully selected UK suppliers, including many high street names, popular online brands & specialist stores. Harpoon shopping search results are also distributed across a network of over 1500 websites, each of which display shopping results targeted to the relevant retail or services category, such as: outdoorequipment.co.ukopens in a new window, gardenplants.co.ukopens in a new window & blenders.co.ukopens in a new window.

The network provides a publishing platform for us to place high street brand products alongside our own advertiser products (using either affiliate or PPC links) across all of our network websites. By joining us advertisers (either affiliate or PPC) will eventually be able to add their products & get them displayed in Harpoon™ & on any of our other relevant network website's. In addition we'll give you a listing within our own published directory sites, where appropriate. We will be very selective in which brands we sign up, our aim is to create a distinctive & varied shopping experience for our visitors.

In the background Splashweb will also provide the ongoing web promotion, monitoring & support for all of the network websites in order to try & maximise the traffic available to us all.

The Harpoonopens in a new window shopping search engine is an ongoing development & is in testing at this time. If you have an interest in joining this project then please contact us now. If you're interested in exclusivity on generic domains then consider our lease a domain program.

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email marketing

Permission based email marketing can be a very effective way of keeping in touch with your visitors once you've found them. Providing an opt-in newsletter type service as a part of your site is a great way of achieving this. You need to have a clear strategy as to how & when you'll distribute these emails, declare it as a part of the sign up process & then deliver!

Short, concisely written newsletters with relevant embedded links pointing directly at the targeted page work well. The use of HTML email, allows for a more glamourous newsletter, but should be a choice you offer the subscriber alongside plain text email.

There are clear legal requirements to be met; recipients must have given prior consent (either through opt-in or where an existing relationship exists), it must be clear as to who sent the email & provision must be included for a recipient to withdraw their consent (unsubscribe). Anything less than this constitutes spam & now carries real penalties if you choose to abuse it.

For a much larger distribution you may want to consider buying a mailing list of opt-in email addresses for you to distribute too. Be sure that you're happy with the source of any such addresses, otherwise these emails will arrive essentially untargeted & may have more of a negative effect on your reputation if they're perceived as spam. Your own opt-in database whilst smaller will be personal to you, highly targeted to your website & you can expect a much more receptive audience. Newsletter features are usually straightforward to integrate into a web design.

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faq: advertising questions

Q : should I use an agency to manage my campaigns?

PPC campaigns are complex & require expertise to be effective. Use an agency unless you only have a small budget & will only be running a small number of campaigns. Understand the principles of Pay-Per-Click advertising before starting & read some of the great threads to be found in forums. We list some useful web resources in our web services directory.

Q : will PPC advertising get me to the first position?

Yes, if you're prepared to bid enough. PPC advertising is a way of forcing your way onto the first page of the results for a given search phrase. However, your link will only appear in the sponsored listings & some people disregard these. Also, your link will disappear as soon as you stop your campaign. On the other hand PPC allows you to force visibility at times that suit you on search phrases that are otherwise out of reach.

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