Webmaster
Site Support
With the Internet being so new to so many of us it's inevitable
that many people will run into problems finding their way around,
and some of these problems will surface eventually on your web
site. How are you going to deal with the technical issues and
support questions that will arise?
SplashWeb, through the use of site feedback/support forms can
deal with most of these issues without you ever being aware
of them. This is an important function that we can provide for
you. If a visitor, ready to go shopping on your site, faces
problems of any sort they will hesitate. Provide responsive
support and this will reassure them that your site is integral
to the way you do business.
We want your visitors to interact with us, we'll encourage them
to do so; it's the only way we're really going to know how well
it's working for them. When e-mail was still a novelty they
all got replied too, for many it seems the novelty has worn
off. Just replying to visitor's questions will often exceed
their expectations! |
